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Turning Your Customers Insights Into A Genuine Growth Opportunities

By integrating customer feedback seamlessly into your logistics and operations, Velo Feedbacks transforms customer satisfaction into actionable data.
150%
Customer engagement
98.2%
E-mail engagement rate
X4
Returning customers
Improved
Customer trust on next purchase

Get genuine reviews

Velo Feedbacks is designed to bridge the gap between businesses and their customers, providing valuable insights that drive improvement, loyalty, and growth.

Loyal customers are the core for success

Customer feedback is one of the most powerful tools for business growth. Velo Feedbacks allows you to listen, learn, and act, ensuring that every delivery and interaction contributes to a superior customer experience.

Boost online visibility with genuine reviews.

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Enhance brand credibility through customer trust.

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Collect Valuable Customer Feedback with Ease

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Key features

Real-Time Feedback Collection

Gather instant feedback from customers right after delivery or service completion. By acting quickly on their input, you demonstrate responsiveness and care, enhancing customer trust.

 

Customizable Surveys

Tailor surveys to align with your business goals, whether you’re measuring delivery satisfaction, product quality, or overall experience. Flexible options ensure the feedback you receive is relevant and actionable.

Integrated Dashboard

Access all feedback data in one intuitive dashboard. View trends, analyze customer sentiment, and pinpoint areas for improvement without sifting through multiple systems.

AI-Powered Sentiment Analysis

Use advanced AI tools to analyze customer feedback for sentiment and key themes. Identify patterns, flag potential issues, and uncover hidden opportunities to improve your service and offerings.

 

Proactive Issue Resolution

Automate alerts for negative feedback to address issues promptly. Turn dissatisfied customers into loyal advocates by demonstrating your commitment to solving their problems.

 

Google Reviews Integration

Encourage satisfied customers to leave positive Google Reviews directly through Velo Feedbacks. Build your online reputation and attract more potential customers.

Pricing

Velo offers scalable APIs and webhooks for seamless integration with platforms, apps, and carriers, simplifying tracking, returns, and shipping across major eCommerce platforms and carriers.

For Plus users

Get much better rates on domestic deliveries services, integrate your site, and unlock multi-pickup locations.

$49/month

  • $0.08 per delivery transaction
  • Branded tracking page
  • Estimated time of arrival
  • Limited to 1K transactions
Choose Plus

For Pro users

Deliver like a pro with fix price on deliveries with unbeatable rates, insurance and pro benefits.

$39/month

  • $0.06 per delivery transaction
  • Branded tracking page
  • AI product recommendations
  • Estimated time of arrival using AI
Become A Pro User
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Still have questions? We’re here to help! Connect with one of our experts
to find the perfect Velo solution for your business needs.
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