Book A Demo

Make Returns Seamless – Easy For Your Business, Better For Your Customers

Velo offers a self-service return and exchange solution that protects your business from loss and enhances customer loyalty.
Submit A Return
97%
Reduce returns process time
X2
More exchanges than returns
89%
Less return tickets
20%
Net savings

Replace, Return, Save.

Effortless, automated return process with AI optimization, flexible options, and real-time tracking for full visibility. Seamlessly integrates with your site, reducing costs while enhancing customer experience. Make your returns and exchanges smoother than ever before.

Tired of complicated returns process?

Velo Returns empowers your business to handle reverse logistics with ease, turning a challenging process into a competitive advantage. Partner with us to streamline your returns and elevate your customer experience.

Effortlessly Automate Complex Return Processes

Learn More>

Manage Returns Across All Carrier Platforms

Learn More>

Save More on Your Returns and Exchanges, Effortlessly

Learn More>

Key features

Automated Return Processes

Simplify and streamline your returns with automated workflows that handle every step, from initiation to resolution. Save time, reduce human error, and ensure a smoother, faster process for both your team and your customers.

Multi-Carrier Platform Integration

Easily manage returns across multiple carriers, both local and international, all from a single platform. Generate labels, track shipments, and handle carrier-specific requirements effortlessly to simplify reverse logistics.

AI-Optimized Delivery and Cost Savings

Velo Returns leverages AI to optimize delivery routes and select the most cost-effective carrier options for returns. This ensures faster return handling, reduces shipping expenses, and minimizes environmental impact—benefiting both your business and the planet.

Website Integration

Enhance your customer experience with a seamless returns process integrated directly into your e-commerce website. Customers can initiate returns, print shipping labels, and track their return status all in one place.

Customizable Policies

Adapt your return policies to suit your business model. Whether it’s restocking fees, specific timeframes, or exchange-only rules, Velo Returns lets you customize options to align with your goals while keeping customers happy.

Real-Time Tracking & Insights

Track every step of the return process in real time, offering both you and your customers transparency and peace of mind. Use in-depth analytics to monitor return trends, improve operations, and enhance the overall experience.

Learn More >

Pricing

Velo offers scalable APIs and webhooks for seamless integration with platforms, apps, and carriers, simplifying tracking, returns, and shipping across major eCommerce platforms and carriers.

For Plus users

Get much better rates on domestic deliveries services, integrate your site, and unlock multi-pickup locations.

$49/month

  • $0.08 per delivery transaction
  • Full integration with site
  • Automated returns and exchanges
  • Credits and refunds
Choose Plus

For Pro users

Deliver like a pro with fix price on deliveries with unbeatable rates, insurance and pro benefits.

$39/month

  • $0.059 per transaction
  • Full integration with site
  • Automated returns and exchanges
  • Credits and refunds
Become A Pro User
Compare All Prices And Plans

Get started in less than 10 minutes

Still have questions? We’re here to help! Connect with one of our experts
to find the perfect Velo solution for your business needs.
Get Rolling Now

Israel (Hebrew)

Youtube